quadruple aim icon

Quadruple Aim 1

Improving the patient experience of care (including quality and satisfaction)

CASE STUDIES

Providence Regional Medical Center

Everett, Wash.

Program: Kid's Bags

Providence Regional Medical Center volunteers provide children a small stuffed animal and coloring material in a brightly colored kid's bag

Pullman Regional Hospital

Pullman, Wash.

Program: Creative Team

Pullman Regional Hospital's Creative Team makes a variety of items to enhance the patient experience and spread joy

Swedish Issaquah

Swedish, Wash.

Program: Concierge and Transport Wayfinders

Swedish Issaquah's Concierge and Transport Wayfinders help create a warm and welcoming environment

Virginia Mason Memorial

Yakima, Wash.

Program: Infusion Care Volunteer Program

Virginia Mason Memorial's Infusion Care Volunteers provide comfort care to infusion patients

Virginia Mason Memorial

Yakima, Wash.

Program: Cottage in the Meadow Quilters

Virginia Mason Memorial's Volunteers work together to assemble quilts for hospice patients

Virginia Mason Memorial

Yakima, Wash.

Program: Snuggle Buddies

Virginia Mason Memorial's Snuggle Buddies provide comfort to pediatric patients