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Upcoming Events

November 24, 2014
Quality Improvement Lessons from the
2014 AHA-McKesson Quest for Quality Prize® Recipients
4:00 p.m. ET, 3:00 p.m CT, 1:00 p.m. PT (60 minutes)
Part two of the two-part webinar series.

2014 Program Award Winners
January 21, 2015
2:00 p.m. ET, 1 p.m. CT, Noon MT, 11:00 a.m. PT
Free to members!

Coaching a Challenging Team Member
February 4, 2015
2:00 p.m. ET, 1:00 p.m. CT, 11:00 a.m. PT (90 minutes)
1.5 CEU credit hours will be awarded for this presentation.

Blueprint for an Innovative and Unique VolunTEEN Program
February 25, 2015
2:00 p.m. ET, 1:00 p.m. CT, 11:00 a.m. PT (90 minutes)
1.5 CEU credit hours will be awarded for this presentation.

Measurement 101: Quantifying the Impact of Volunteers
March 11, 2015
2:00 p.m. ET, 1:00 p.m. CT, 11:00 a.m. PT (90 minutes)
1.5 CEU credit hours will be awarded for this presentation.

Creative Volunteer Roles
June 3, 2015
2:00 p.m. ET, 1:00 p.m. CT, 11:00 a.m. PT (90 minutes)
1.5 CEU credit hours will be awarded for this presentation.

Visit our webinar page to register!

Save the date!

AHVRP 2015 Conference
September 19-22, 2015
Marriott World Center
Orlando, FL

 

Webinar Archive


Marketing: You CAN Do It!
Move your Gift Shop forward by reviewing basic marketing principles and looking at “real world” examples of successful hospital gift shop marketing.

Overview: Marketing is everything you do and say to drive customers to your store and influence their purchases. What are you saying? What are you doing? How are you doing it? How can you do it with “non-profit” restrictions? This interactive workshop will review basic marketing principles and demonstrate their application with “real world” examples of successful hospital gift shop marketing and keep you moving toward “your” plan for greater success.

Learning Objectives:

  • Build your business                     
  • Increase customer loyalty           
  • Create excitement  with a marketing strategy for your unique market 
  • Equip yourself with great ideas and tools necessary to begin forming your marketing strategy

Presenter: Angelina Blackmon
Angelina has twenty five years experience in wholesale and retail sales, purchasing, inventory management and retail financial management. She has demonstrated ability to profitably expand a mature business with 30% increase in gross sales. Angelina was a featured Gift Shop presenter at the 2009 AHVRP Annual Leadership Conference whose presentation rated among the highest of educational offerings.  She is an active AHVRP member currently serving on the AHVRP Retail Operations Committee.

Presented: 2011