Upcoming Events

May 13, 2014
HPOE webinar
Serving the Most Vulnerable: Population Health and the Reduction of Health Care Disparities
2:30 p.m. ET, 1:30 p.m. CT (60 minute webinar)

May 21, 2014
AHVRP webinar
Quantifying the Quality of Care Provided by Volunteers in Health Care
3:00 p.m. ET, 2:00 p.m. CT, 12:00 p.m. PT (90 minute webinar) 

May 28, 2014
AHA Solutions webinar
How a “No Pass Zone” Increased Patient Experience Scores, featuring a Case Study from Community Medical Center
1:00 p.m. ET, 12:00 p.m. CT, 10:00 a.m. PT (60 minute webinar)

Visit our webinar page to register!

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AHVRP 2014 Conference
August 19-22, 2014
Hyatt Regency Crystal City
Washington, DC, metro area
Guest room rate is $159
Learn More

Save the date!
AHVRP 2015 Conference
September 19-22, 2015
Marriott World Center
Orlando, FL


Best Practices for Junior Volunteers

Date: May 3, 2011@ 1pm CST (2pm Eastern, 12 noon Mountain, 11am Pacific)

Length: 90 minutes
.15 CEUs or 1.5 Contact Hours

Three unique and successful Junior Volunteer Programs will be presented. Learn the lessons of experience on topics such as age limits of junior volunteers, year-round vs. seasonal, separate orientation, and much more. Have your specific questions answered as you hear about these specific programs and participate in an interactive Q & A session.

Learning Objectives:
3 different structure ideas for 3 different hospital types Lessons learned by peers in creating and maintaining Junior Volunteer Programs Specific participants questions will be answered

Arlene Kraft, Nancy Williams, and Shannon Morgan-Jermal

Arlene Kraft has 35 years of experience managing hospital, school, church, government and community volunteer programs. She has a BS from the University of Oregon in Community Service & Public Affairs. She is the Past President of the Oregon Society of Directors of Volunteer Services and is a member of the Washington State Society of Directors of Volunteer Service.

Nancy Williams, CAVS has been with her hospital for 30 years and the Director of Volunteer Services for the past 22 years. She has her Masters in Healthcare Administration from Troy State University & a Bachelors degree in Business Administration from Columbus State University. She is a true advocate for Volunteerism. Nancy has been married for 25 years with 3 children, volunteering is her family’s way of life.

Shannon Morgan-Jermal, CAVS has supervised volunteers in a health care setting taking particular pride in accomplished teen programs since 2002. She has developed two specific teen programs, the Student Ambassador Program & the Prep U Program, that have taken her teens from ridden to rising. She holds a bachelors degree in Communications from Purdue University, a Masters degree in Organization Leadership from Lewis University as well as a Project Management Certificate from Loyola University and is a Certified Administrator of Volunteer Services.
Leading American’s Healthcare Volunteers