Benefits of the CAVS Credential
The Certified Administrator of Volunteer Services (CAVS) credential is the volunteer management credential available through the Association for Health Care Volunteer Resource Professionals (AHVRP), a professional membership group of the American Hospital Association. CAVS status provides both internal and external rewards to those working in healthcare settings. CAVS certificants enjoy the pride of recognition of being among the elite in a critical field of healthcare. CAVS is a premier credential based on a sound assessment that provides distinction in an increasingly competitive marketplace.
The CAVS Exam
The CAVS exam consists of 100 multiple-choice questions that address topics in the CAVS Content Outline, a document approved by the AHVRP Board of Directors and 25 pre-test questions which are not included in the overall score but are used as possible questions for a future version of the CAVS exam. The CAVS exam is a timed exam, taken within 135 minutes or 2 hours and 15 minutes. Also approved by the AHVRP Board of Directors is the passing score, which is 69% for CAVS exams. The CAVS exam is updated by the CAVS Test Committee, a group of CAVS-certified AHVRP members.
Online testing window: Spring: Testing window coming soon.
Deadline to Apply:
Testing window coming soon.
Click here to complete the application. 2019 application coming soon.
Candidates may apply at any point during the year. For details, see the CAVS Candidate Handbook and Application below. For more information on how to schedule an exam please visit the CCVA website. Test questions are derived from the CAVS Exam content outline found in the CAVS Handbook. CAVS candidates should expect to spend 40-50 hours preparing for the exam.
- Click here for CAVS Handbook
- Click here for the CAVS Examination Content Outline
- Click here to order In a Nutshell or visit AHVRP's Publications.
- Click here for the CAVS Application.
- Click here for the CAVS Self-Assessment
- Click here for the CAVS Study Group References
CAVS status can be renewed by 1) downloading the CAVS renewal application documenting 45 contact hours of professional healthcare education over the past three years or 2) re-taking the CAVS exam. Please refer to the CAVS renewal application for professional education criteria.
Renewal applications must be postmarked 30 days prior to your CAVS expiration date.
Application Renewal Fees
AHVRP members (Member ID # required)
*Late Renewal (members & non-members)
*Refer to CAVS renewal application for more information on late application submittals.
CAVS certificants who choose to renew by exam will take the CAVS exam through CCVA. Exam fees may be made via credit card or by check made payable to CCVA. For complete details, refer to the CAVS Candidate Handbook and Application.
If you need further assistance, please contact:
CAVS Exam Inquiries:
CAVS Renewal Inquiries:
The Council for Certification in Volunteer Administration (CCVA) advances the profession and practice of volunteer resource management by certifying individuals who demonstrate knowledge and competence in the leadership of volunteers. CVA is an international credential awarded to practitioners with at least 3 years of experience who successfully complete an exam and written portfolio process. Originally developed by the Association for Volunteer Administration (AVA) several decades ago, the credentialing program is now sponsored by the Council for Certification in Volunteer Administration.
CAVS and CVA are two separate certifications. CCVA administers the CAVS exam, but all renewals and continuing education units are managed by AHVRP. CCVA manages all CVA certifications.