The Certified Administrator of Volunteer Services (CAVS) Credential
The Certified Administrator of Volunteer Services (CAVS) Credential will be moving into the American Hospital Association Certification Center (AHA-CC).
AHA-CC designs and administers Certification Programs to recognize mastery of well-defined bodies of knowledge within health care management disciplines. Achieving an AHA certification demonstrates to patients, health care organizations and the public that the health care professional has met national performance standards specific to their job role.
More information will be coming soon, but here are a few highlights of what will be new:
- Year-round testing at thousands of centers across the country
- Immediate pass/fail notification, including areas that need to be strengthened
- Stringent service level agreements on callbacks and email inquiries
- On-line renewals and "automatic" CEU tracking
Stay tuned for more announcements about this fantastic development.
Benefits of the CAVS Credential
The Certified Administrator of Volunteer Services (CAVS) credential is the volunteer management credential available through the Association for Health Care Volunteer Resource Professionals (AHVRP), a professional membership group of the American Hospital Association. CAVS status provides both internal and external rewards to those working in healthcare settings. CAVS certificants enjoy the pride of recognition of being among the elite in a critical field of healthcare. CAVS is a premier credential based on a sound assessment that provides distinction in an increasingly competitive marketplace.
The CAVS Exam
The CAVS exam consists of 100 multiple-choice questions that address topics in the CAVS Content Outline, a document approved by the AHVRP Board of Directors and 25 pre-test questions which are not included in the overall score but are used as possible questions for a future version of the CAVS exam. The CAVS exam is a timed exam, taken within 135 minutes or 2 hours and 15 minutes. Also approved by the AHVRP Board of Directors is the passing score, which is 69% for CAVS exams. The CAVS exam is updated by the CAVS Test Committee, a group of CAVS-certified AHVRP members.
Candidates may apply at any point during the year. Test questions are derived from the CAVS Exam content outline found in the CAVS Handbook. CAVS candidates should expect to spend 40-50 hours preparing for the exam.
- Click here for CAVS Handbook
- Click here for the CAVS Examination Content Outline
- Click here to order In a Nutshell or visit AHVRP's Publications.
- Click here for the CAVS Application.
- Click here for the CAVS Self-Assessment
CAVS status can be renewed by 1) downloading the CAVS renewal application documenting 45 contact hours of professional healthcare education over the past three years or 2) re-taking the CAVS exam. Please refer to the CAVS renewal application for professional education criteria.
Renewal applications must be postmarked 30 days prior to your CAVS expiration date.
Application Renewal Fees
AHVRP members (Member ID # required)
*Late Renewal (members & non-members)
*Refer to CAVS renewal application for more information on late application submittals.
If you need further assistance, please contact:
CAVS Renewal Inquiries: