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Upcoming Webinars:


Empathy & Connection: Improving Leadership & Volunteer Success

Wednesday, June 12, 2019
2:00 p.m. ET, 1:00 p.m. CT, Noon MT, 11:00 a.m. PT

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PUT ME IN, COACH: Coaching and Mentoring for Excellence

Wednesday, June 19, 2019
2:00 p.m. ET, 1:00 p.m. CT, Noon MT, 11:00 a.m. PT

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Why get CAVS Certified

Certified Administrator of Volunteer Services

The Certified Administrator of Volunteer Services (CAVS) Credential

Benefits of the CAVS Credential

The Certified Administrator of Volunteer Services (CAVS) credential is the volunteer management credential available through the Association for Health Care Volunteer Resource Professionals (AHVRP), a professional membership group of the American Hospital Association. CAVS status provides both internal and external rewards to those working in healthcare settings. CAVS certificants enjoy the pride of recognition of being among the elite in a critical field of healthcare. CAVS is a premier credential based on a sound assessment that provides distinction in an increasingly competitive marketplace.

The CAVS Exam
The CAVS exam consists of 100 multiple-choice questions that address topics in the CAVS Content Outline, a document approved by the AHVRP Board of Directors and 25 pre-test questions which are not included in the overall score but are used as possible questions for a future version of the CAVS exam. The CAVS exam is a timed exam, taken within 135 minutes or 2 hours and 15 minutes. Also approved by the AHVRP Board of Directors is the passing score, which is 69% for CAVS exams. The CAVS exam is updated by the CAVS Test Committee, a group of CAVS-certified AHVRP members.

Online testing window:


Testing window coming soon.

Deadline to Apply:





Click here to view the CAVS FAQ Document

Click here to complete the application. 2019 application coming soon.


Candidates may apply at any point during the year. Test questions are derived from the CAVS Exam content outline found in the CAVS Handbook. CAVS candidates should expect to spend 40-50 hours preparing for the exam.

Study Resources:

Order your AHVRP and CAVS logo wear from LIZard Apparel.

View the products here.

Order your CAVS frame from Framing Success.

View the order form here.

CAVS Renewals
CAVS status can be renewed by 1) downloading the CAVS renewal application documenting 45 contact hours of professional healthcare education over the past three years or 2) re-taking the CAVS exam. Please refer to the CAVS renewal application for professional education criteria.

Renewal applications must be postmarked 30 days prior to your CAVS expiration date.

Application Renewal Fees

AHVRP members (Member ID # required)




*Late Renewal (members & non-members)


*Refer to CAVS renewal application for more information on late application submittals.

If you need further assistance, please contact:

CAVS Renewal Inquiries:
AHVRP staff
(312) 422-3939


CAVS Certification

AHVRP Membership