| 
Upcoming Events

November 24, 2014
Quality Improvement Lessons from the
2014 AHA-McKesson Quest for Quality Prize® Recipients
4:00 p.m. ET, 3:00 p.m CT, 1:00 p.m. PT (60 minutes)
Part two of the two-part webinar series.

2014 Program Award Winners
January 21, 2015
2:00 p.m. ET, 1 p.m. CT, Noon MT, 11:00 a.m. PT
Free to members!

Coaching a Challenging Team Member
February 4, 2015
2:00 p.m. ET, 1:00 p.m. CT, 11:00 a.m. PT (90 minutes)
1.5 CEU credit hours will be awarded for this presentation.

Blueprint for an Innovative and Unique VolunTEEN Program
February 25, 2015
2:00 p.m. ET, 1:00 p.m. CT, 11:00 a.m. PT (90 minutes)
1.5 CEU credit hours will be awarded for this presentation.

Measurement 101: Quantifying the Impact of Volunteers
March 11, 2015
2:00 p.m. ET, 1:00 p.m. CT, 11:00 a.m. PT (90 minutes)
1.5 CEU credit hours will be awarded for this presentation.

Creative Volunteer Roles
June 3, 2015
2:00 p.m. ET, 1:00 p.m. CT, 11:00 a.m. PT (90 minutes)
1.5 CEU credit hours will be awarded for this presentation.

Visit our webinar page to register!

Save the date!

AHVRP 2015 Conference
September 19-22, 2015
Marriott World Center
Orlando, FL

 

2008 Extraordinary Award Recipients
LIFE STORIES PROGRAM
Banner Baywood Medical Center and Heart Hospital
Mesa, AZ

Alma L. Riedel, CAVS, Director, Volunteer Services

sound  Audio  (Apple Quick Time Player needed for video/audio playback. To download latest version of Quick Time Player 7 go to www.apple.com>downloads) 
(Note: May take a few minutes to load)

Banner Baywood Medical Center and Banner Heart Hospital share a common belief in healing the whole person – mind, body and spirit. With help from a team of dedicated volunteers, our care professionals are getting to know more about patients than just their medical conditions by learning about their “Life Stories”.

Implemented in 2004, Life Stories is a service initiative that helps to bridge the gap between patients and health care practitioners by bringing aspects of their personal lives to the forefront, thus allowing us to personalize their care.

From facts about their children and spouses to hobbies and interests, information obtained through Life Stories helps patients and caregivers connect. Opening the door for dialogue that extends beyond medicine, Life Stories may also give caregivers a better understanding of patients’ actions, responses and behaviors during the care process.

Once the Life Story is complete, the patient receives a beautifully written and framed story. A copy of this written account is also included in their medical chart giving physicians, nurses and other members of the care team an opportunity to know more about them as a person.

SCRUBS HEALTHCARE MENTORING PROGRAM
Roper St. Francis Healthcare
Charleston, SC
Joan Perry, RN, CAVS, Director of Volunteers

scrubs healthcard mentoring program 2008





Click on image to view video.

As a Volunteer Administrator with a background in nursing, Joan Perry was frustrated with the placement of student volunteers on patient care units. Partnering with the Nursing Scheduling Department she created the SCRUBS Mentoring Program placing students in shadowing roles working alongside health care professionals. Students interested in health careers now work three to four hour shifts along with Nursing Assistants, LPNs and RN’s in different parts of the hospital. After working 40 hours or ten 4 hours shifts, the students earn a certificate of completion and often elect to continue volunteering. Graduates from the SCRUBS program have successfully been hired into the health system as Registered Nurses, Ambulatory Health Techs and Patient Transporters.

Always operating at capacity, the programs success grew and has expanded to include a summer SCRUBS Camp for 13-15 year olds and SCRUBS "U" quarterly evening sessions concentrating on health career topics.