AHVRP 49th Annual Conference & Exposition

Sheraton Grand Wild Horse Pass, Phoenix, Arizona

Compassionate Care: Commitment to Service

The AHVRP 2017 Conference is the premier venue for retail and volunteer management education. The four days of the conference is the most cost-effective professional development opportunity you have all year.

Trade ideas with peers, learn from today’s foremost leaders and thinkers and evaluate current practices and programs, all while building a powerful community of colleagues, business partners and friends.

Apply all this knowledge to your position and impact the patient experience and your organization’s bottom line!

Message from Yolanda Voigt, 2017 AHVRP President


Message from Dale Woodin, CHFM, FASHE, Vice President, Personal Membership Groups, American Hospital Association


Welcome Messages
We are excited to be going back to Phoenix, Arizona! The 2017 AHVRP Annual Conference Planning Committee will work hard to provide you with a memorable conference experience. As always, there will be keynote speakers, concurrent sessions, a first time attendee session, poster sessions and more.  There is enormous talent in our organization, and you are encouraged to be a concurrent session presenter or a poster session presenter. Our national conference is an opportunity to increase your skills as the leader of healthcare volunteer resources/healthcare retail. Where else can you go to hear dynamic speakers and receive CEU’s in 4 days!!! Let’s build momentum for our 2017 conference!

Beverly H. Epps, MSW, CAVS
2017 AHVRP Annual Conference Planning Committee Chair
Director, Patient Support Services, John Randolph Medical Center, HCA Virginia
Hopewell, Virginia








The chance might not come again, so take the plunge! The 49th AHVRP conference will be held in Phoenix, Arizona from September 22-26, 2017.   Share your time and passion with AVHRP and your peers and learn more about the 2017 Conference theme, Compassionate Care: Commitment to Service.

LIFE IS ABOUT IMPACT! Where else can you go to earn CEU’s, hear keynote speakers, and promote your own professional development by helping as a
concurrent session presenter or poster presenter?

The 2017 AHVRP conference theme includes the dessert rose. The desert rose survives in a climate of extreme heat and no water. The desert rose is beautiful and always survives.  The DVS and Retail Managers are the desert rose, always survives and thrives no matter what the conditions are.

We hope to see you in Phoenix to network, to have fun and to share how you help bring out the best in people at your organization with your compassion and commitment.

Yolanda Voigt, CAVS
2017 AHVRP President
Director of Volunteer Services, Aspirus Wausau Hospital
Wausau, Wisconsin