AHVRP Highlights
- 2012 AHVRP Annual Conference
Omni Dallas Hotel
Dallas, TX
Dates: Sept. 19 - 22, 2012
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Publications
Volunteer Resource Professionals get responses to unanswered Joint Commission questions and more when reviewing the past, present, and future standards discussed in the 2nd Edition of Constant Readiness. Mary McCormack reviews the current 2011 standards for applicability to volunteer services administration and offers practical options for understanding and complying with Joint Commission expectations. Volunteer administrators and volunteer leaders will gain a must-have reference tool and assistance in achieving a level of constant readiness.
ACE IT - Annual Education, Competency and Evaluations of Performance
MEASURE COMPETENCY & COMPLIANCE; MEASURE SUCCESS - Volunteer competency is a multi-faceted component of volunteer program management encompassing the entire scope of a volunteer’s service to an organization. In the highly regulated healthcare environment, volunteer competency has come under increased scrutiny by credentialing agencies that evaluate compliance with specified standards. ACE IT: Annual Education, Competency, and Evaluations of Performance is intended to define volunteer competency, identify its various aspects, outline expectations of volunteer programs for compliance with particular standards, and provide specific examples to assist healthcare volunteer administrators in implementing best practices for volunteer competency.
ACE IT Catalog #202140
$89 AHVRP members
$139 Non-members
| • | Click here to download publication order form. |
| • | Click here to purchase online. |
Assessment of the Department of Volunteer Services in a Health Care Institution - 3rd Edition
Identify the elements of successful volunteer management using this tool in electronic or hardcopy to evaluate the effectiveness of the department of volunteer services. Results will provide a definitive assessment to determine how effectively the department identifies the needs and meets the goals of a healthcare provider and its volunteers.
Assessment of Dept. Catalog #202210
$45 AHVRP members
$65 Non-members
| • | Click here to download publication order form. |
| • | Click here to purchase online. |
CAVS Review Guide - 3rdEdition
The CAVS Review Guide 3rd Edition offers you many professional development resources that can both help you prepare for the national certification examination and improve your current program. The 200+ pages guide follows the national certification examination content outline and features 48 content sections. The guide provides the 2010 National Patient Safety Goals, a brief overview of the 2010 Joint Commission standards, practice questions, excerpted text from major volunteer resource professionals’ publications and an expanded professional development resource listings.
CAVS Guide Catalog # 200811
$99 AHVRP members
$119 Non-members
| • | Click here to download publication order form. |
| • | Click here to purchase online. |
Constant Readiness 2nd Edition (2011): Recommended Practices for Joint Commission Standards
Volunteer Resource Professionals get responses to unanswered Joint Commission questions and more when reviewing the past, present, and future standards discussed in the 2nd Edition of Constant Readiness. Mary McCormack reviews the current 2011 standards for applicability to volunteer services administration and offers practical options for understanding and complying with Joint Commission expectations. Volunteer administrators and volunteer leaders will gain a must-have reference tool and assistance in achieving a level of constant readiness.
Catalog # 200821
$99 AHVRP members
$139 Non-members
| • | Click here to download publication order form. |
| • | Click here to purchase online. |
In a Nutshell - A Comprehensive Resource for Healthcare Volunteer Management
In a Nutshell - A Comprehensive Resource for Healthcare Volunteer Management. This exciting, up-to-date, comprehensive resource replaces the former Rx for the Volunteer Services Administrator and is your answer to these questions. With this user-friendly complete support system, volunteer services administrators can create an individual, customized volunteer program. Both the new and seasoned volunteer will benefit from 200 plus pages of expansive information, sample documents and templates. This valuable tool available in printed book and CD format also includes resources for professional career development for those who have chosen a career in volunteer administration.
Catalog# 200830
$99 AHVRP members
$119 Non-members
| • | Click here to download publication order form. |
| • | Click here to purchase online. |
Strategic Planning
Successful Volunteer management is a complex, multi-dimensional responsibility that requires effective planning. This comprehensive resource covers every aspect of the process from making a business case for your volunteer program to an executive summary to plan implementations. It highlights a professional approach for incorporating best practices for strategic planning to support the business mission of volunteer programs. This CD includes numerous example forms and templates that will help you create a customized strategic plan for any size volunteer program. As your program grows, you will have the resources to adapt your program with it! Don’t go another day without these tracking and benchmarking tools designed to help you stay on track and achieve your goals!
Catalog#202204
$99 AHVRP members
$119 Non-members
| • | Click here to download publication order form. |
| • | Click here to purchase online. |
Healthcare Volunteer Orientation
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This new publication covers requirements for volunteer orientation and highlights various formats and delivery methods. It includes examples of actual orientation materials as well as where to get additional resources. This publication will help ensure that compliance standards are met, help you decide what delivery methods are best for your needs, and determine the optical time in the volunteer on-boarding process to hold orientation. You will also get new ideas and presentation methods, information on industry best practices, and the required documentation for orientation. Chapters include: Introduction, Basic Requirements, Program Specific Topics, Delivery Methods, When to Hold Orientation, Documentation Orientation, Policy and Procedure, Annual Orientation Update, Materials and Resources, and Appendix.
Catalog#202205
$99 AHVRP members
$119 Non-members
| • | Click here to download publication order form. |
| • | Click here to purchase online. |
AHA Recruitment & Retention Guide for Volunteers
Recruitment and retention issues directly affect the success of volunteer organizations. This AHA benefit assists volunteer leaders and provides successful tools for recruitment and retention of volunteers. The Resource and Guide contain strategies; recruitment, training, retention, recognition, recruitment & retention best practices, resources, volunteer websites and more.
AHA Recruitment & Retention
FREE - Click here to download form
Guidelines for Volunteer Departments in a For-Profit Healthcare Facility
This white paper serves as a source of information and suggestions for the DVS regarding Volunteer Services Programming and Financial Considerations and is available to members via the website.
FREE -AHVRP Members click here to download
$10 Non-members
| • | Click here to download publication order form. |
Principles of Volunteer Services Management in a Changing Healthcare Environment
This content-rich course, geared to experienced administrators as well as those new to the profession, covers the building blocks of a dynamic volunteer program re-tooled for today's health care environment. The Principles Course is available now at the state level and annually at the
AHVRP conference.
For more information call (312) 422-3939 or send an email to: ahvrp@aha.org
Tools of the Trade
Your career growth and success as a leader in Healthcare Volunteer Administration depends on your knowledge, skills and access to critical information and content. Get member services, resources and contacts that expand your world with tools for success.
