AHVRP Highlights
|
Publication Order Form (PDF) (use this form for all publications) |
ACE IT - Annual Education, Competency and Evaluations of Performance
MEASURE COMPETENCY & COMPLIANCE; MEASURE SUCCESS - Volunteer competency is a multi-faceted component of volunteer program management encompassing the entire scope of a volunteer’s service to an organization. In the highly regulated healthcare environment, volunteer competency has come under increased scrutiny by credentialing agencies that evaluate compliance with specified standards. ACE IT: Annual Education, Competency, and Evaluations of Performance is intended to define volunteer competency, identify its various aspects, outline expectations of volunteer programs for compliance with particular standards, and provide specific examples to assist healthcare volunteer administrators in implementing best practices for volunteer competency.
ACE IT Catalog #202140
$89 AHVRP members
$139 Non-members
| Click here to download publication order form. | |
| Click here to purchase online. |
AHA Recruitment & Retention Guide for Volunteers
Recruitment and retention issues directly affect the success of volunteer organizations. This AHA benefit assists volunteer leaders and provides successful tools for recruitment and retention of volunteers. The Resource and Guide contain strategies; recruitment, training, retention, recognition, recruitment & retention best practices, resources, volunteer websites and more.
AHA Recruitment & Retention
FREE - Click here to download form
Assessment of the Department of Volunteer Services in a Health Care Institution - 3rd Edition
Identify the elements of successful volunteer management using this tool in electronic or hardcopy to evaluate the effectiveness of the department of volunteer services. Results will provide a definitive assessment to determine how effectively the department identifies the needs and meets the goals of a healthcare provider and its volunteers.
Assessment of Dept. Catalog #202210
$45 AHVRP members
$65 Non-members
| Click here to download publication order form. | |
| Click here to purchase online. |
Blue Print for Recognition
The Blue Print is a 304 page publication compiled of tools to assist volunteer leaders in honoring volunteers within their organizations. Recognition enables us to privately or publicly applaud the efforts of the special people who without compensation provide countless hours of service to our organizations each and every day. Use AHVRP’s “Blueprint for Recognition” as a guide for discovering ways to honor our nation’s Healthcare Volunteers.
Blue Print Catalog # 202139
$60 AHVRP members
$75 Non-members
| Click here to download publication order form. | |
| Click here to purchase online. |
Career Center
Are you looking to make a career move? AHVRP Career Center is an interactive job board that offers its members - the healthcare volunteer services and retail operations field an easy-to-use and highly targeted resource for online employment connections. Members can use this free service to access employers and jobs in the healthcare field. In addition to posting their resumes, members can browse and view available jobs based on their criteria and save those jobs for later review if they choose. You can also create a search agent to provide email notifications of jobs that match their criteria.
Do you need to expand your staff? Employers can post jobs online, search for qualified candidates based on specific job criteria, and create an online resume agent to email qualified candidates daily. They also benefit from online reporting that provides job activity statistics. Reach over 1,200 members via the AHV RP Career Center, the premier electronic recruitment resource for the industry.
For more information click here.
CAVS Review Guide - 2ndEdition
The CAVS Review Guide 2nd Edition offers you many professional development resources that can both help you prepare for the national certification examination and improve your current program. The 200+ pages guide follows the national certification examination content outline and features 48 content sections. The guide provides the 2009 National Patient Safety Goals, a brief overview of the 2009 Joint Commission standards, practice questions, excerpted text from major volunteer resource professionals’ publications and an expanded professional development resource listings.
CAVS Guide Catalog # 200810
$99 AHVRP members
$119 Non-members
| Click here to download publication order form. | |
| Click here to purchase online. |
Constant Readiness: Recommended Practices for Joint Commission Standards
Volunteer Resource Professionals get responses to unanswered Joint Commission questions and more when reviewing the past, present, and future standards discussed in Constant Readiness. Mary McCormack reviews the 2009 standards for applicability to volunteer services administration and offers practical options for understanding and complying with Joint Commission expectations. This publication is equipped with over 200 pages of insightful information covering 69 Joint Commission standards and professional development resources. Volunteer administrators will gain a must-have reference tool and assistance in achieving a level of Constant Readiness.
Catalog # 200820
$99 AHVRP members
$139 Non-members
| Click here to download publication order form. | |
| Click here to purchase online. |
Guidelines for Volunteer Departments in a For-Profit Healthcare Facility
This white paper serves as a source of information and suggestions for the DVS regarding Volunteer Services Programming and Financial Considerations and is available to members via the website,.
FREE -AHVRP Members click here to download
$10 Non-members
| Click here to download publication order form. |
For more information visit: www.todaysvolunter.org
Legal Risk and JCAHO Issues for the Healthcare Organzations
Legal, Risk Management and JCAHO Issues for Healthcare Organizations is a 118-page publication. Prepared with the AHV RP member and auxiliary leader in mind, it includes information on the legal issues impacting healthcare volunteerism all in one text.
Legal Risk and JCAHO Issues...Catalog # 178552
$40 AHVRP members
$60 Non-members
| Click here to download publication order form. | |
| Click here to purchase online. |
Legal Manual Addendum- Volume 1
Volume I of the Legal Manual Addendum covers JCAHO and Risk Management for Volunteer Healthcare Organizations. Included is fourteen (14) chapters covering new information about JCAHO, HIPAA, tax issues, EMTALA and Disaster Preparedness.
Legal Manual Addendum Catalog #202202
$40 AHVRP members
$60 Non-members
| Click here to download publication order form. | |
| Click here to purchase online. |
The Legal Bundle

This Legal Bundle Value includes two ASDVS publications in book form: Legal, Risk Management and JCAHO Issues for Healthcare Organizations and Vol. I of its addendum, Legal Manual Addendum-JCAHO and Risk Management for Volunteer Services Organizations.
Legal Bundle Catalog #202203
$70 AHVRP members
$80 Non-members purchase
| Click here to download publication order form. | |
| Click here to purchase online. |
Media Guide
Take advantage of several media opportunities to reach Directors of Volunteer Services who provide programs, products and services to staff, patients and visitors at over 1,000 facilities across the country.
For more information contact Noemi EScutia at (312) 422-3936 or email to:ahvrp@aha.org
In the Bookcase: In a Nutshell - A Comprehensive Resource for Healthcare Volunteer Management
In a Nutshell - A Comprehensive Resource for Healthcare Volunteer Management. This exciting, up-to-date, comprehensive resource replaces the former Rx for the Volunteer Services Administrator and is your answer to these questions. With this user-friendly complete support system, volunteer services administrators can create an individual, customized volunteer program. Both the new and seasoned volunteer will benefit from 200 plus pages of expansive information, sample documents and templates. This valuable tool available in printed book and CD format also includes resources for professional career development for those who have chosen a career in volunteer administration.
| Click here to download publication order form. | |
| Click here to purchase online. |
Partners in Community Health (PICH)
PICH is an exclusive benefit for members that go out on a quarterly basis. It keeps you up to speed on happenings in the field of healthcare volunteer administration and AHVRP activities, products and services.
Submit editorial material to Kelley Boothby at kboothb@harthosp.org. For advertising information contact Noemi Escutia at (312) 422-3936 or send an email to: nescutia@aha.org
FREE AHVRP Members
Click here to view a sample of PICH.
Principles of Volunteer Services Management in a Changing Healthcare Environment
This content-rich course, geared to experienced administrators as well as those new to the profession, covers the building blocks of a dynamic volunteer program re-tooled for today's health care environment. The Principles Course is available now at the state level and annually at the
AHVRP conference.
For more information contact Kiwani Cooper at (312) 422-3937 or send an email to: kcooper@aha.org
Tools of the Trade
Your career growth and success as a leader in Healthcare Volunteer Administration depends on your knowledge, skills and access to critical information and content. Get member services, resources and contacts that expand your world with tools for success.