AHA Recruitment & Retention Guide for Volunteers
Recruitment and retention issues directly affect the success of volunteer organizations. This AHA benefit assists volunteer leaders and provides successful tools for recruitment and retention of volunteers. The Resource and Guide contain strategies; recruitment, training, retention, recognition, recruitment & retention best practices, resources, volunteer websites and more.
AHA Recruitment & Retention
FREE - Click here to download form
Assessment of the Department of Volunteer Services in a Health Care Institution - 3rd Edition
Identify the elements of successful volunteer management using this tool in electronic or hardcopy to evaluate the effectiveness of the department of volunteer services. Results will provide a definitive assessment to determine how effectively the department identifies the needs and meets the goals of a healthcare provider and its volunteers.
Contact: (312) 422-3939 and reference your desired catalog # to place an order.
Assessment of Dept. Catalog #202210
$45 AHVRP members
$65 Non-members
Click here to purchase at the AHA Online
Blue Print for Recognition
The Blue Print is a 304 page publication compiled of tools to assist volunteer leaders in honoring volunteers within their organizations.
For more information call (312) 422-3939 and reference your desired catalog # to place an order.
Blue Print Catalog # 202139
$60 AHVRP members
$75 Non-members
Career Center
Are you looking to make a career move? AHVRP Career Center is an interactive job board that offers its members - the healthcare volunteer services and retail operations field an easy-to-use and highly targeted resource for online employment connections. Members can use this free service to access employers and jobs in the healthcare field. In addition to posting their resumes, members can browse and view available jobs based on their criteria and save those jobs for later review if they choose. You can also create a search agent to provide email notifications of jobs that match their criteria.
Do you need to expand your staff? Employers can post jobs online, search for qualified candidates based on specific job criteria, and create an online resume agent to email qualified candidates daily. They also benefit from online reporting that provides job activity statistics. Reach over 1,200 members via the AHV RP Career Center, the premier electronic recruitment resource for the industry.
For more information click here.
CAVS Review Guide - 2ndEdition
The CAVS Review Guide 2nd Edition offers you many professional development resources that can both help you prepare for the national certification examination and improve your current program. The 200+ pages guide follows the national certification examination content outline and features 48 content sections. The guide provides the 2009 National Patient Safety Goals, a brief overview of the 2009 Joint Commission standards, practice questions, excerpted text from major volunteer resource professionals’ publications and an expanded professional development resource listings.
For more information call (312) 422-3939 and reference your desired catalog # to place an order.
CAVS Guide Catalog # 2000810
$99 AHVRP members
$119 Non-members

Constant Readiness: AHVRP Interpretation of the Joint Commission Standards (2009 edition)
This publication is geared to assist Volunteer Services Administrators in reviewing their program to maintain a status of constant readiness, continuous quality improvement, and a commitment to safety and security. It explains the new system of numbering, new chapters, and best practice recommendations for meeting the January 1, 2009 standards. Throughout the fifty plus pages, author Mary McCormack, CAVS shares best practice recommendations for each of the standards that are likely to apply to Volunteer Services. For more information call (312) 422-3939 and reference your desired catalog # to place an order.
JCAHO Interpretation # 200820
$99 AHVRP members
$139 Non-members
Guidelines for Volunteer Departments in a For-Profit Healthcare Facility
This white paper serves as a source of information and suggestions for the DVS regarding Volunteer Services Programming and Financial Considerations and is available to members via the website,.
FREE -AHVRP Members click here to download form
$10 Non-members
To purchase call (312) 422-3939 or send an email to: ahvrp@aha.org
Health Adventures ProgramTM
Get the electronic tools you need to implement this best practice program aimed to reach youth and to provide them with one-to-one mentoring opportunities at your healthcare facility. Access this information on.
For more information visit: www.todaysvolunter.org
Manual on Legal Issues for the Volunteer Department
Legal, Risk Management and JCAHO Issues for Healthcare Organizations is a 118-page publication. Prepared with the AHV RP member and auxiliary leader in mind, it includes information on the legal issues impacting healthcare volunteerism all in one text, Catalog #178552.
For more information call (312) 422-3939 and reference your desired catalog # to place an order.
Legal Manual Addendum Catalog # 202202
$40 AHVRP members
$60 Non-members
The Legal Bundle Catalog # 202203
$70 AHVRP members
$80 Non-members purchase
Click here to purchase at the AHA Online
Media Guide
Take advantage of several media opportunities to reach Directors of Volunteer Services who provide programs, products and services to staff, patients and visitors at over 1,000 facilities across the country.
For more information contact Diana Hammer at (312) 422-3702 or email to: dhammer@aha.org
Click here to download Exhibitor Prospectus
Media Opportunities
Partners in Community Health (PICH)
PICH is an exclusive benefit for members that go out on a quarterly basis. It keeps you up to speed on happenings in the field of healthcare volunteer administration and AHVRP activities, products and services.
Submit editorial material to Kelley Boothby at kboothb@harthosp.org. For advertising information contact Diana Hammer at (312) 422-3702 or send an email to: dhammer@aha.org
FREE AHVRP Members
$20 Non-members
Principles of Volunteer Services Management in a Changing Healthcare Environment
This content-rich course, geared to experienced administrators as well as those new to the profession, covers the building blocks of a dynamic volunteer program re-tooled for today's health care environment. The Principles Course is available now at the state level and annually at the
AHVRP conference.
For more information contact Kiwani Cooper at (312) 422-3937 or send an email to: kcooper@aha.org
RX for the Volunteer Services Administrators -3 rdEdition
The Rx is a must-have for the new or seasoned professional and equips you with information from program and policy development to the utilization of a wealth of advanced templates, sample documents and resources.
For more information call (312) 422-3939 and reference your desired catalog # to place an order.
RX Catalog# 200830
$99 AH
VRP members
$119 Non-members
Click here to purchase at the AHA Online Store
Tools of the Trade
Your career growth and success as a leader in Healthcare Volunteer Administration depends on your knowledge, skills and access to critical information and content. Get member services, resources and contacts that expand your world with tools for success.
Click here to download.