AHVRP Highlights
- 2012 AHVRP Annual Conference
Omni Dallas Hotel
Dallas, TX
Dates: Sept. 19 - 22, 2012
AHVRP Highlights

AHVRP has accelerated into high-speed with Ed on Wheels,our vehicle delivering timely and relevant Online Education to Volunteer Resource Professionals!
2012 Calendar
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Feb 2 |
Volunteers-The Secret Agents for HCAHPS Improvement Presenter: Colleen Sweeney, RN, BS |
Audio Conference |
Find out the top 11 things that patients fear and how behaviors and services provided by volunteers can calm patient fears and make your department one that is a model for all other hospital entities. Healthcare now finds itself in a time or recession, reform, and more... |
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Length: 90 minutes |
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March 21 |
Today's Retiree in New Volunteer Roles
Presenter: Eileen McConville |
Audio Conference |
Today's retirees have skills they want to use. Today's hospitals have new needs. Matching skills with needs has always been our job. This session will help you learn to be creative and find new ways to serve the hospital while fulfilling the volunteer's desire to help. Volunteer nurses, pharmacists, nutritionists and more. |
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Length: 90 minutes |
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April 10 |
Constructive Discipline Presenter: Paul Bartush |
Audio Conference |
Paul will review the various techniques he has used to manage volunteers' expectations related to the norms and culture of his institution and define success and service up front to help candidates understand what is expected of them as a volunteer. He will also discuss the similarity between paid and unpaid corrective action processes using real-life scenarios and outcomes. |
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Length: 90 minutes $99 - Members Registration will open in early March. |
Affiliated Group Discounts for 2012 Audio Conferences:
AHVRP is excited to offer its affiliated groups a reduced group rate for AHVRP’s 2012 audio conferences. This new pricing gives affiliated groups a chance to offer their members a variety of educational opportunities and earn Continuing Education Units (CEUs) while attending their state/regional meetings.
A minimum of 10 members is required per group.
AHVRP must be contacted at least one week prior to the audio conference.
First person (main contact) pays member rate of $99 and each additional member pays $25 to participate. All participants receive CEUs.
Contact Lisa Hinkle at lhinkle@aha.org or 312-422-3936 for additional details.
Audio Conference Archives
| Type | Price | Bundle Price: (3 archives) |
| Member | $99 | $247.50 |
| Non-member | $199 | $447.50 |
Download Audio Conference Archive Order Form
Best Practices for Junior Volunteers
Learn about three different Junior Volunteer Programs in three different hospitals and participate in a discussion of what worked and didn't work for each specific program. More...
Beyond the Basics: A Strategic Approach to Advancing Volunteer Services
Designed for experienced volunteer directors, learn how to better evaluate and develop you department operations. More...
GROW YOUR OWN: Component of a Great Youth Volunteer Program
Learn the basics of building and running a great youth program; helpful “Toolkit” included! More...
It's Time to Get Certified! Certified Administrators of Volunteer Services Overview
Take the CAVS exam with ease! More...
Out of the Box Interviewing and Placement
Three different Best Practices for Interviewing and Placement will be presented giving you ideas of how to place volunteers, when in the process to interview and orient, and much more. More...
Recruitment vs. Retention: The Financial Bottom Line
Learn tools in selection, training, and feedback that will keep your volunteers around, saving you the cost of on-boarding new volunteers! More...
Volunteer Nurse Program
A panel of experts will discuss how to successfully implement a Volunteer Nurse Program. More...
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Retail Audio Conference Archives
Doing More with Less: Challenges of Wearing a Dual Hat
Trends in hospital gift shops are changing as more and more Volunteer Directors/Managers are wearing a dual hat of Volunteer Manager and Gift Shop Manager.
More...
1-2-3 Marketing + Merchandise = Sales
Learn the basic principles of marketing to help increase your gift shop sales! More...
Marketing: You CAN Do It!
Move your Gift Shop forward by reviewing basic marketing principles and looking at “real world” examples of successful hospital gift shop marketing. More...
Retail Revival
Learn the retail operation’s 3 R’s! Renewing, Refusing, and Re-educating. More...
Principles Course
Looking for a series of educational CD's to further your knowledge? Our Principles of Volunteer Resources Management course might be what you're looking for! Visit the Principles page ![]()