The Principles Course consists of six modules offered in-person, in 1 ½ hour segments at State/Regional Conferences. AHVRP is also offering the Principles Course to individuals in a webinar series from May-July, 2013. Visit our
webinar page to learn more and register for this online course.
For the experienced volunteer administrator, The Principles Course reviews the fundamental building blocks of a dynamic program, re-tooled to better meet the changing needs of today’s healthcare facilities. For the new manager, it is an opportunity to learn, relearn, discuss and experience the rationale behind volunteer program design. Principles is also a training and development tool for AHVRP members who are planning to pursue their CAVS certification. The mix of both experienced and new administrators in the field offers a unique forum for examining what we do and how we do it. The Principles Course provides insight and direction into how volunteer services can impact organization goals and support changes and challenges in the healthcare industry. If you are interested in learning more about the Principles course, please contact AHVRP at ahvrp@aha.org or 312-422-3939.
Principles FAQ's
Q. What is covered in each of the modules?
A: The modules are as follows:
Module 1: Volunteer Services Role in the Healthcare Industry
Module 2: Legal Awareness for the Volunteer Administrator
Module 3: Ongoing Preparedness for Joint Commission
Module 4: Program Organization & Administration
Module 5: Program Operations and Managing Risks
Module 6: Process Improvement, Technology and Professional Development
Q. Who are the Principles Trainers?
A: The trainers are:
Tammy A. Behnke, CAVS Manager, Volunteer Services and Gift Shop, Wisconsin
Victoria Heidelman, CAVS Director of Volunteers, St. Joseph Hospital, California
Mary V. McCormack, CAVS, CDVS Director of Volunteers, Nemours Children's Clinic, Florida
Additional information on each trainer is available upon request.
Q. What is the cost for the in-person Principles Course?
A: $250 per module with a minimum of three modules presented at a meeting, plus the trainer's travel costs Note: five or more modules are presented over a two-day period.
Q. How much time is allotted for each module and is the Q&A built into the course and cost?
A: Each module is presented in a 90 minute format to allow for participant questions. Q & A is built into the program and it is included in the cost.
Q: Does my attendance at Principles Course grant me Continuing Education Units towards my CAVS renewal?
A: Yes, you will receive 1.5 contact hours or .15 Continuing Education Units (CEU’s) for each module attended. Just be sure to follow through on the sign-in/attendance protocol required at each session. CEU’s will only be granted once. Therefore, if you receive CEU’s from attending a Principles module/course at a regional/state conference, you will not receive additional CEU’s from AHVRP.
Q. How do we arrange for a Principles presentation?
A: Contact AHVRP at American Hospital Association, Phone: 312-422-3939 or ahvrp.aha.org
Q: For more information on Principles Course, whom shall I contact?
A: Contact people are:
