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Upcoming Webinars:

Virtual CAVS Study Group Part I

Wednesday, August 14, 2019, 1:00 p.m. ET, Noon CT, 11:00 a.m. MT, 10:00 a.m. PT

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SIZE DOESN’T MATTER: Big or Small Can Have It All!

Wednesday, September 4, 2019 2:00 p.m. ET, 1:00 p.m. CT, Noon MT, 11:00 a.m. PT

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AHVRP 2020 Slate

AHVRP 2020 President Elect

Chery Call, CAVS
Director of Volunteer
Gift Shop, Language and Chaplaincy Services
Utah Valley Hospital, Intermountain Healthcare
Provo, UT

"I have passion for my profession and will work hard individually and with the team to get the job done correctly. I believe volunteers are of the greatest value to our patients, families, guests, staff and to the community. I love to learn and I know that my peers do also.  I want to be actively helping my peers and myself in obtaining the resources we need to do our best in our profession I will support, help and encourage opportunities to develop and hone our skills."AHVRP 2019-2021 At-Large Board Member, Term January 1, 2019 to December 31, 2021

AHVRP 2020 At-Large Board Members

Frank Hrabe
Volunteer Coordinator
Children's of Alabama
Birmingham, AL

“I am a firm believer in strategic planning. Many years ago I had a boss that said to me, ’planning isn't all that hard. YOU have to know where you want to go and then develop the steps to get there. You should work each week on achieving the goal.’ Her suggestion was to write down one thing you wanted to accomplish that week on Monday morning, and before you went home on Thursday, look to see if you had made progress. Sometime you had, and sometime you didn't. You still had Friday to reach your accomplishment and then make it a top priority on Friday. I still use this method for mission, vision, values and goals.
As a member of the board, I would be careful to keep us focused on our topics. It is important that all are listened to as we are reviewing our mission vision and plans. What is best for our members and profession should always be our top priority. We are facing challenging times as the traditional role of volunteers is changing dramatically. We must make sure our method of doing business is changing to meet this new environment in a competent and ethical way.”

Wendy Turner, CAVS
Manager, Volunteer Services & Community Support
Providence Regional Medical Center Everett
Everett, WA

“I will uphold the mission, vision, values, and strategic plan as I do every day in my job.  These are the principles that guide us as we make decisions. They are also about doing the right thing in order to create and manage change. This requires listening to the views of others, looking at the perspective of our members bring, and not being afraid to stand up for what is right. Diplomacy, patience, and the ability to relate to others in the moment is necessary to build trust and unity. We are a team – this is not about me. I want to be a voice for change and a voice for those who are reaching out for support. I understand that to support AHVRP I have to find the common ground that will serve others in the best possible way.  As my grandmother always told us – ‘it takes a village’ and this is how we continue to be successful in moving our profession forward as healthcare continues to change and evolve.”


2020 AHVRP Committee on Nominations (CON)

Barbra Bell, BBA, CAVS
Chief, Voluntary Service
VAVS Board of Directors
Michael E. DeBakey VA Medical Center
Houston, TX

"I will support the AHVRP mission, vision, values and strategic plan by being regularly engaged in AHVRP committee meetings and facilitating information through supporting initiatives and goals of the committee. I bring ten years of experience in volunteer management through the Veterans Health Administration and was an active participant in the AHVRP conference planning committee from 2011-2013. I reached my goal of taking the AHVRP’s CAVS test for certification in 2018 and am dedicated to maintaining the knowledge necessary to serve appropriately as a volunteer resource professional. I look forward to working with others on this committee, and being a team member in supporting nationwide hospital goals to expand volunteer programs to better serve our various patient populations throughout the U.S."


Julie Elliott
Manger of Volunteers
Spectrum Health Lakeland
Saint Joseph, MI

"I will support the AHVRP mission by working with the other members of the nominations committee to find dedicated, knowledgeable and energetic people to lead this organization for the upcoming year. I believe that it is important to choose people that have the desire to continue elevating the organization to a new level, with the dynamics of healthcare changing almost daily it is important to have people chosen for the board that will encourage the membership to become involved and be engaged in the success of AHVRP. I believe that my involvement in my state board has given me the tools to help choose successful candidates for election."


Lisa Fedorick, CAVS
Corporate Manager, Volunteer Services
Jefferson Stratford Hospital
Stratford, NJ

“To me, AHVRP has always been the leading resource for Volunteer Resource professionals in health care. In conjunction with our strong state chapters, I have often been reminded that I am not alone in trying to keep up with the breakneck speed of healthcare volunteer management. Answers, support and guidance are readily available with just a phone call, email or archive search. I believe AHVRP has managed to stay relevant and engaged with its members due, in part, to its excellent leadership. Our members are the heart of AHVRP, but strong, empathetic leaders are needed to strengthen the work of our profession. Given our unique role in our organizations, education, advocacy and the recognition of professional excellence position us in such a way that we have a seat at the table. It is critical that we seek out and promote leaders that will support our membership and our role in advancing the patient experience for our patients, families and visitors. In order for each of us to feel empowered within our individual organizations, we need the support of our professional organization. Leaders must be tapped that see and embrace this vision and lead the charge. I am honored to be considered for a seat on the Committee for Nominations to assist in forming


Margarita Rodriguez-Duffy, MSW, CAVS
Director of Visitor and Volunteer Services
Christiana Care Health System
Newark, DE

“I am honored to have the opportunity to support the AHVRP mission, vision, values and strategic plan by serving on the nominations committee. I look forward to working with a team of colleagues to identify and review qualified candidates to serve as AHVRP leadership. My goal is to make certain that we are identifying diverse candidates that will honor our rich history while propelling us to the future.
AHVRP has been instrumental in my professional growth and development and serving on the nomination committee will be allow me to serve AHVRP in a new way.
Gracias por la oportunidad!“



CAVS Certification

AHVRP Membership